The Most Important Acronym You’ve Never Heard

In the early 2000s, the social landscape looked vastly different. No Facebook. No Twitter. No Instagram. It would be quite a while until the first iPhone was introduced and acronyms like LOL, OMG and TTYL would enter the picture. But even back then, Granicus was starting to see our client list grow, and today millions… Read more »


Washington State Residents Now Get Real-Time Traffic Alerts

By Richard Fong, Technology Project Manager Moderate impact. Low impact. Collision. Cleared. If you travel on highways anywhere, wouldn’t it be nice to have these types of messages delivered to your email or phone so you could anticipate a change in your route and save time? With some cool technology, the Washington State Department of… Read more »


Segmentation, analytics & integration: what’s the point?

As discussed in a previous post, for anyone who thinks email is dead, you’re in for a surprise. The truth is, email is just being accessed differently these days, with more people using email on smartphones or other mobile devices rather than from a computer. If you haven’t explored options to make your email communications… Read more »


Access Anywhere – IRS Goes Mobile with Help from GovDelivery

The Internal Revenue Service (IRS) unveiled an updated version of their smartphone application, IRS2Go, in early February. The app was “designed to provide taxpayers easier access to practical tools and information,” and the update included an application programming interface (API) integration with GovDelivery Digital Communication Management (DCM), which allowed app users to sign up to… Read more »