Granicus took the time upfront to learn about what makes Columbia County unique. Research, community surveys, and conversations with many employees helped the team break down department silos and give citizens a platform to get what they needed quickly and efficiently.Free Consultation
Services and Support
Leverage our team of experts for best practice sharing, guidance, and training options
See how governments are using the Granicus Civic Engagement Platform to improve the delivery of information and services to their residents
Versatile Solutions for Governments
Granicus solutions are purpose-built for government agencies of all sizes.
Empowering government to build better resident and employee experiences and get more value out of their civic engagement technology.Learn More
Columbia County, GA Website Redesign
In Columbia County, "innovation" is not just a buzz word, so when it came time to transform the website, the county found it refreshing to find a partner like Granicus that could innovate right alongside them.
The site’s new navigation was designed to work on both desktop and mobile devices, with information organized by topics that map the customer journey rather than departmental structure.See Website
Columbia County took a customer journey approach - mapping out typical journeys around popular tasks and personas - adopting a pet, moving to the county, starting a business, etc. and developed several online guides to help users more easily find what they’re looking for.
Access to County Information and Services
"Granicus' experience, knowledge, and expertise in government websites provided the proper foundation to get our project started. They offered suggestions on not only what needed to be on our county website by law, but what works to best inform and attract citizens based on overall user experience."
St. Louis Park turned to Granicus to help them provide digital services and accessible, relevant content.
When the time came for Columbia County to completely update and transform the website, the team chose Granicus.
Greensboro was on mission to provide a dynamic, interactive, and visually compelling website that serves residents.
Challenged with transforming an outdated “digital file cabinet” into a visually appealing, functional website.
On a mission to provide free and open access to information and resources that promote lifelong learning.
Olathe turned their govAccess website into a “virtual city hall” - now citizens are better informed.
How a library refreshed their website with better branding, strategic navigation, and improved functionality on modern devices.
How Orland Park, IL Redesigned its Website with govAccess to Create a More Meaningful, Streamlined User Experience
A digital transformation project that listened to the needs of residents & users, improved access for defendants, & created a more fair & equitable culture.
How Maplewood, NJ, used Granicus products to prioritize digital transformation, improve transparency, and enhance access
How a flourishing Southern California city used EngagementHQ to prioritize and enhance engagement with its residents