govAccess

Calcasieu Parish Police Jury, LA Website Redesign

Charged with transforming its outdated website into a community engagement portal.

Leaning heavily on website data and user experience research, the parish modernized its website in several ways, including one-click homepage buttons linking to the most common tasks.

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With 45% of its website visitors coming from a mobile device, Calcasieu Parish made mobile responsive design a top priority.

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Results section

To engage its highly mobile community, Calcasieu Parish built a customized mobile homepage with an app-like display featuring the most common mobile tasks. Now users can report issues or access services with a single click from their smartphone.

45%

Mobile Users

ADA

Compliant

Local Calcasieu Parish Police Jury

“We were thrilled that Granicus’ software allowed us to create a customized mobile view that displays like the apps on the home screen of a smartphone. We were confident that this was the best way to approach our upgrade. Plus, the new site is almost 100 percent ADA compliant.”

Tom Hoefer, Director of Communications & Media, Calcasieu Parish Police Jury

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