Fostering Citizen Engagement Through Text Messaging Campaigns

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This post was originally featured in the GovLoop guide: “Preparing for the Era of Digital Transformation.” The article features an Interview with Andy Krzmarzick, Vice President of Learning and Development, Granicus Many government employees rely on high levels of citizen engagement and feedback to effectively do their job and improve services. However, this proves difficult… Read more »




An Expert’s Guide to Reaching Your Target Audience

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As a communicator, it’s important to remember that you have a target audience that can be defined. Think of the words that are associated with target: precision, aim, accuracy. Draw a clear connection between your content and the needs of your audience. In this week’s webinar, “An Expert’s Guide to Reaching Your Target Audience,” our… Read more »


Engaging King County Residents with Text Messaging

King County strives to find convenient ways for residents to learn about the services they can use – that includes mobile devices. If you’re hiking one of King County Parks’ backcountry trails, and you want a trail map on your phone, King County Parks has it for you. You can find physical maps at trailhead… Read more »