Date: Thursday, April 13 2023
Time: 12:00pm ET | 9:00am PT
Part of: Delivering Seamless Digital Services Webinar Series
Governments face challenges when trying to manage public records requests using spreadsheets, emails, or other manual methods. The problem is that these tools aren’t seamless or intuitive, and don’t offer any relief from continuous increases in public records request complexity.
Take your organization’s public records request management process to the next level by proactively handling the growing public records complexity landscape and learn the efficiencies possible with modern government solutions.
Key takeaways:
- Do less work by automatically deflecting, merging duplicate requests, and utilizing trending topics with auto-follow
- Work faster by automating repetitive tasks using custom-configured, best practice templates and workflows for notifications, escalations, tracking and reporting
- Gain control: with pst. email extraction/de-duplication, redaction oops protection, and a defensible audit trail
Other webinars in the series:
Seamless Digital Forms & Workflows: March 30
Seamless Service Request Management: April 6
Seamless Delivery of Public Meetings: April 20