David Kirkpatrick sits down with GovDelivery to discuss the Facebook Phenomenon and why Facebook now dominates social networking.
He also shares his thoughts on how government can leverage the power of Facebook to help improve citizen satisfaction.
Watch the video below:
Do you think his view on government organizations and agencies leveraging Facebook is possible? Are you trying to do this already in your government organization? How successful have you been?
Let us know what you think by leaving a comment!