Understanding Civic Engagement Maturity
Today’s audiences have more access to more information in more channels. But fewer residents are engaging in civic issues. Why? Many governments still rely on legacy systems and point solutions that slow efforts to improve the resident experience, creating poor government experiences for residents due to “one size fits all” interactions that don’t reflect individual needs.
This guide breaks down ways you can deepen engagement in your community using meaningful digital tools and begin the journey toward civic engagement digital maturity.