Granicus Blog

Reach the Public - The latest in government thought leadership

4 Steps You Should Take to Avoid Email Spoofing


Imagine if a criminal could—with a few quick cosmetic changes—impersonate you so well that even your loved ones couldn’t tell the difference. They’d be able to walk right into your house and steal your personal belongings or ruin the trust you’ve built up in social or professional circles. The above scenario isn’t some wild idea… Read more »

Questions and Answers from October’s Emergency Communications Webinar


In October’s webinar “Communicating in an Emergency: Expert Guidance to Getting it Right”, speakers Shelly Klein and Kara McKinney of Hurst, Texas, Britney Smith of Leon County, Florida, and Kelly Holton of the Center for Disease Control and Prevention (CDC) shared their best practices for effectively planning for and communicating during an emergency in the… Read more »

Fostering Citizen Engagement Through Text Messaging Campaigns


This post was originally featured in the GovLoop guide: “Preparing for the Era of Digital Transformation.” The article features an Interview with Andy Krzmarzick, Vice President of Learning and Development, Granicus Many government employees rely on high levels of citizen engagement and feedback to effectively do their job and improve services. However, this proves difficult… Read more »

Surviving and Thriving When Budgets are Tight


Across the public sector, communications teams are still feeling the pinch of austerity and reduced funding. The status quo continues to be about trying to do the same (or sometimes even more) with fewer resources than ever. This is a huge challenge and barrier to achieving the public sector’s ambitious campaign and citizen engagement goals.… Read more »

Make a Great First Impression With These Welcome Message Ideas


One of the most important aspects of any GovDelivery Communications Cloud account is setting up a strong welcome message to capture an audience’s attention right away. As the first email that your new subscriber will receive from you, the welcome message is your first opportunity to present your organization in a positive light. Your welcome… Read more »